We offer all our Customers a 30-day money-back guarantee on all our products. If you are not satisfied with your item, you can return it for a refund. 
Please note: All non-faulty products you wish to return must be in complete working order, in perfect boxed condition. In other words the product must be in a resaleable condition i.e. As New.

If you wish to return a product, please e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it. or phone us on +44 (0) 117 9047212 with the following details and wait for a reply before shipping your goods back to us. Some restrictions may apply in certain circumstances, but we will notify you.

1. Returns WILL NOT be accepted unless complete information is provided including:

Payment Method
Full Name 
Full Address 
Valid Email Address 
Phone Number (including the area code) 
Quantity and Name of returning Product(s) 
Reasons for returning the Product(s) 

Please make sure to go over your information carefully before submitting your return to us.

We take your privacy seriously.

Cookies

To help improve this site we may place small data files, known as cookies, onto your computer.

Our cookies aren't used to identify you personally. They're just used to make the site work better for you. They do this by:

• remembering how you like things displayed
• measuring how you use the website so we can make sure it meets your needs
• ensuring the website works properly
• keep track of the items in your shopping basket

You can manage and/or delete these small files as you wish. You can even decide to stop any site from using them.

To learn more about cookies and how to manage them visit AboutCookies.org. Or please read on to find out more about how and where we use cookies.

How we use Cookies

Amphora Aromatics uses cookies for several purposes, we've listed each of them below with more details about why we use them and how long they'll last.

Measuring website usage (Google Analytics)

We use Google Analytics to collect information about how people use our site. We do this to make sure it's meeting your needs and to understand how we could improve it.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

The following cookies are set by Google Analytics:

Website operation

The system that runs our website sets a cookie to tell when you last visited and who you are if you are visiting from the same computer and have an account with us - (it is the use of cookies that allows our website to greet you by name when you visit)

Remembering if you've hidden our cookies message

On your first visit to Amphora Aromatics you'll see a banner at the top of the page - explaining briefly how we use cookies, and offering you more information. When you close this message, we'll store a cookie so that your computer knows you've seen it and knows not to show it again.

NB: Cookie guidance wording adapted from gov.uk, shared under the Open Government License.

If you are using Microsoft Internet Explorer Version 6.0 or above, you can disable cookies by clicking Tools > Internet Options > Privacy and then changing the level to block all cookies - doing so however, may prevent you from keeping items in your shopping cart and completing your order.

We do not allow any advertiser or third party to place pop-ups, pop-unders or anything else that will enable them to use cookies on your computer.

Other Privacy Issues

We are committed to protecting your privacy whenever you visit and use our website.

What information do you hold about me?

If you have signed up for our newsletter or sent us an e-mail query, you have given us your email address and possibly your name as well.

If you have placed an order with us or created an account with us, you will have given us your name and address details, and possibly your credit card information.

How is this information used?

• If you send us an e-mail query, your details are not used for any other purpose other than answering your query.
• If you enter a competition, you are given the option of receiving our newsletter as well, if you choose not to receive this - then you wont!
• Obviously, if you win a competition, we will contact you using the information you have given!
• The first name and home town of competition winners are normally posted on our website - we shall seek your permission for this before any information is posted

We send out regular (2 per month maximum) newsletters and occasional additional company information emails. If you do not want to receive these e-mails, simply choose the Unsubscribe option in the Your Account page or on the Newsletter Subscription page - this will automatically stop any more newsletters being sent to you.

If you have subscribed to our newsletters, but you do not have an account with us, simply choose the Unsubscribe option on the main page and follow the unsubscribe information given, or alternatively, follow the unsubscribe instructions at the foot of each e-mail newsletter.

If you have placed an order with us, in addition to a confirmation e-mail , we shall send you an email informing you of the status of your order - or if the status has changed - for example, we shall tell you when your order has been dispatched.

Your Credit Card Information

For your increased security (and our peace of mind!) Amphora Aromatics Limited does not collect or store customers credit card information - this is collected using our Credit Card Facility. For further information about this, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Use of your Information

We do not exchange, sell or otherwise give away any of your personal information to any other companies or individual - ever!

Who Else Will See Your Information?

For the sole purpose of completing your order, we have to pass some of your information to service suppliers (other companies). These are - Royal Mail, Our Credit Card Processor and our parcel courier services. The information passed to these companies is used only for the purpose of completing your order - e.g. delivering your stuff!

What If I Have Questions About My Information?

If you have any further questions with regards to your privacy, when using our website, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Welcome to our online store! AA Skincare Limited provide their services to you subject to the following conditions. If you visit our store, you accept these conditions. Please read them carefully.

PRIVACY 

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices. 

ELECTRONIC COMMUNICATIONS 

When you visit Amphora Aromatics Limited or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 

COPYRIGHT 

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Amphora Aromatics Limited or its content suppliers and protected by United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of Amphora Aromatics Limited, with copyright authorship for this collection by Amphora Aromatics Limited, and protected by UK and international copyright laws. 

TRADEMARKS 

Amphora Aromatics Limited trademarks may not be used in connection with any product or service that is not Amphora Aromatics Limited, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Amphora Aromatics Limited. All other trademarks not owned by Amphora Aromatics Limited that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Amphora Aromatics Limited. 

LICENSE AND SITE ACCESS 

Amphora Aromatics Limited grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Amphora Aromatics Limited. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Amphora Aromatics Limited. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Amphora Aromatics Limited and our associates without express written consent. You may not use any meta tags or any other hidden text utilizing Amphora Aromatics Limited name or trademarks without the express written consent of Amphora Aromatics Limited. Any unauthorized use terminates the permission or license granted by Amphora Aromatics Limited. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Amphora Aromatics Limited so long as the link does not portray Amphora Aromatics Limited, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Amphora Aromatics Limited logo or other proprietary graphic or trademark as part of the link without express written permission. 

YOUR MEMBERSHIP ACCOUNT 

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Amphora Aromatics Limited and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. 

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT 

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Amphora Aromatics Limited reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Amphora Aromatics Limited and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Amphora Aromatics Limited and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Amphora Aromatics Limited or its associates for all claims resulting from content you supply. Amphora Aromatics Limited has the right but not the obligation to monitor and edit or remove any activity or content. Amphora Aromatics Limited takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS 

All items purchased from Amphora Aromatics Limited are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier. 

PRODUCT DESCRIPTIONS 

Amphora Aromatics Limited and its associates attempt to be as accurate as possible. However, Amphora Aromatics Limited does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Amphora Aromatics Limited itself is not as described, your sole remedy is to return it in unused condition. 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY 

THIS SITE IS PROVIDED BY Amphora Aromatics Limited ON AN AS IS AND AS AVAILABLE BASIS. Amphora Aromatics Limited MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. 

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Amphora Aromatics Limited DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Amphora Aromatics Limited DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Amphora Aromatics Limited ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Amphora Aromatics Limited WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. 

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. 

APPLICABLE LAW 

By visiting Amphora Aromatics Limited, you agree that the laws of the UK, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Amphora Aromatics Limited or its associates. 

DISPUTES 

Any dispute relating in any way to your visit to Amphora Aromatics Limited or to products you purchase through Amphora Aromatics Limited shall be submitted to confidential arbitration in UK, except that, to the extent you have in any manner violated or threatened to violate Amphora Aromatics Limited intellectual property rights, Amphora Aromatics Limited may seek injunctive or other appropriate relief in any state or federal court in the state of UK, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. 

SITE POLICIES, MODIFICATION, AND SEVERABILITY 

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Amphora Aromatics Limited. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. 

RETURNS AND REFUNDS 

We offer all our Customers a 30-day money-back guarantee on all our products. If you are not satisfied with your item, you can return it for a refund. 
Please note: All non-faulty products you wish to return must be in complete working order, in perfect boxed condition. In other words the product must be in a resaleable condition i.e. As New.

If you wish to return a product, please e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it. with the following details and wait for a reply before shipping your goods back to us. Some restrictions may apply in certain circumstances, but we will notify you.

1. Returns WILL NOT be accepted unless complete information is provided including:

Payment Method
Full Name 
Full Address 
Valid Email Address 
Phone Number (including the area code) 
Quantity and Name of returning Product(s) 
Reasons for returning the Product(s) 

Please make sure to go over your information carefully before submitting your return to us. 

QUESTIONS: 

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our staff by clicking on the Contact Us link here.